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From the Front Lines to Behind the Curtain

From the Front Lines to Behind the Curtain

Posted on: March 27th, 2017 by Julie

At Capital Compliance Experts, we are committed to building a team with the skills that add value to our customers, business and to the services we offer. Our newest edition, Jessica Escamilla, brings nine years of front-line financial service experience and customer facing industry knowledge to our crew.

As our new Compliance Specialist, one of Jessica’s roles is to consult with customers to obtain the numerous items needed to prepare Anti-Money Laundering Programs. Instead of completing monitoring logs like she did in her past positions, she is now analyzing them and has a different perspective. “I now see the importance and magnitude of all the paperwork that I was once required to complete.”

Jessica’s years of experience includes working for large payday loan and check cashing stores. She knows what it is like to be face-to-face with customers. Most recently, she worked as an Assistant Manager and was responsible for completing many of the reports (SARs and CTRs) and the various miscellaneous documents that she is now requesting from our customers.

She knows all too well the policies and procedures of performing the daily tasks and what it takes to successfully manage a money service business. She has experience with services like payday loans, title loans, signature loans, check cashing, wire transfers, money orders, bill payment and prepaid cards to name a few.

Jessica has built her career within the financial services because she likes the challenge that this industry possesses. “Every day is different and there is always a situation that presents itself that I can learn from.”

Since she has been with us, her biggest take away from her new position is that there are so many intricacies that go into a custom Anti-Money Laundering Program. “All those forms and documents come together like a large puzzle and it looks different every time.”

Other key functions of Jessica’s position include managing the enrollment of the Employee Online Training portal and to provide training and support for those utilizing the Compliance Management Portal.

We are very pleased to have Jessica on board, look forward to her front-line perspective and seeing her grow along with the services that we have to offer.

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About the Author

Julie Sepulveda - Marketing Manager
Julie Sepulveda
Marketing Coordinator

I have a love for design, organization and family.

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